I expect a refund for this scheduling disaster. Of note the greyhound office at this station was closed and there was no one I could talk to in person about this issue. Metro-North serves customers throughout New York and Connecticut on our Hudson, Harlem and New Haven lines, including our Port Jervis and Pascack Valley. Later he called someone and told me two bus had been combined, however I never received an email or any notification of this. He stated he believed the bus driver drove straight threw to Boston. ![]() He was unprofessional, raised his voice to me, and told me that most of the drivers for you company were new, didn’t know to stop in New Haven and “probably never stopped here”. Also the driver of bus 2090 was incredibly rude. I would like to make it clear that I left New Haven 2.5 hours later than my scheduled time. Amtrak’s Vermonter trains (54, 55, 56 and 57) are not. Amtrak tickets are accepted on CT rail Hartford Line trains, CT rail Hartford Line tickets are accepted on Amtrak trains. At 9:02pm the Bolt Bus number 2090 I believe arrived to New Haven, allowed me on the bus, and left New Haven as scheduled at 9:30pm. Any ticket may be used on any train between Springfield, MA and New Haven, CT, including intermediate stations. There was no bus to pick me up at New Haven between 8:40 and 9:00pm. They told me the bus was delayed by two hours, it would pick me up at new haven and head to Boston now at 9:00pm and that they had sent me an email. They told me they could not track the bus. I was unable to track the location of the bus online via greyhound or bolt. The bus did not arrive to New Haven to pick me up at 7:00pm. ![]() It is the third such station in the city of New Haven, preceded by both an 1848 built station in a different location, and an 1879 built station near the current station's location. Today, it is a bustling intermodal center with Amtrak, commuter rail and bus connections. The Yale Shuttle provides service between Union Station and campus destinations. 50 Union Avenue New Haven, CT 06519-1754 MAP Directions Designed by famed architect Cass Gilbert, Union Station is the third major rail facility to serve the city. The Union Station shuttle connects the New Haven Green, various downtown locations, parking, and Union Stationevery 20 minutes. This bus trip was booked through greyhound on a Bolt Bus. Union Station, also known as New Haven Railroad Station ( IATA: ZVE) or simply New Haven, is the main railroad passenger station in New Haven, Connecticut. Transportation between New Haven Train Stations and Campus Union Station Shuttle. ![]() I am requesting a refund for my trip from New Haven to Boston (South Station) on that was scheduled to depart New Haven at 7:00pm.
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